How quickly will my order ship?
Orders are typically processed within 1-2 business days. Depending on your location, shipping takes about 3-6 business days. A tracking number will be sent to your email 1-2 days after purchase.
What is your return policy?
We want you to love your new AE Outdoor space! If it isn't quite what you pictured, you can return it. We simply ask that the item is returned in its original packaging and that you cover the return shipping costs.
Do you offer a warranty?
Yes, we stand by our quality. We offer a 1-year limited warranty on all our patio furniture, and a 90-day limited warranty for our Solar-Lit Acrylic Umbrellas.
What do I do if I receive a damaged product?
We’ve got you covered! Simply email us at info@aeoutdoor.com with your order number and photos of the damage, and our team will get it squared away for you as soon as possible.
Are patio furniture covers included?
Furniture covers are not included. To protect your investment during heavy rain or off-seasons, we recommend purchasing fitted covers (we often suggest coverstore.com, though we are not directly affiliated).
Can I customize the fabric or colors?
At this time, we do not offer customization. All sets come beautifully curated with the specific fabrics and colors featured in our online photography.
How does the tilt feature work?
It depends on the model you chose. For our Auto-Tilt umbrellas, simply use the crank to open the canopy fully, then continue cranking to activate the tilt. For our Infinite or One-Touch Tilt models, use the sliding handle or push-button to securely lock the canopy at your desired angle.
This umbrella provides amazing shade for our entire seating area. The cross base is very sturdy once we added the weights. Highly recommend!
Such an elegant look. We spend so much more time outside now. My husband put it together in about 15 minutes. Great purchase!
Fast shipping and well packaged. We've had it outside for two months now and the color hasn't faded at all. It feels very heavy duty.
Assembly was straightforward. It looks beautiful next to our pool. The crank mechanism is very smooth and makes opening and closing effortless.
Very impressed with the build quality. The canopy material is thick and does a great job blocking the sun. It's a fantastic addition to our backyard.
Absolutely love the color combination. The cushions are thick, high-density foam that doesn't flatten out. It's heavy enough that the wind won't blow it around.
The chairs are generously sized and the rocking feature is super smooth. The table has a nice weight to it. So happy with this purchase.
Beautiful modern design. The cushion covers are water repellent and wipe clean easily. It looks like a high-end luxury set.
The tilt feature is a game-changer. We can adjust the shade exactly where we need it as the sun sets. The quality of the fabric feels premium.
Absolutely love the color combination. The cushions are thick, high-density foam that doesn't flatten out. It's heavy enough that the wind won't blow it around.
We hosted a dinner party last weekend and got so many compliments! The rocking/swivel motion of the chairs makes long conversations so relaxing.
We hosted a dinner party last weekend and got so many compliments! The rocking/swivel motion of the chairs makes long conversations so relaxing.
Beautiful modern design. The cushion covers are water repellent and wipe clean easily. It looks like a high-end luxury set.
This dining set completely transformed our deck. The swivel chairs are everyone's favorite, very comfortable with thick cushions.
Perfect for family dinners outside. The umbrella hole in the center is very convenient. Took us a couple of hours to assemble, but totally worth it!
Perfect for family dinners outside. The umbrella hole in the center is very convenient. Took us a couple of hours to assemble, but totally worth it!
This dining set completely transformed our deck. The swivel chairs are everyone's favorite, very comfortable with thick cushions.
Packaging was excellent and everything arrived in perfect condition. Assembly took some time but the instructions were clear. The rust-resistant finish gives me peace of mind.
The tabletop is amazing��it looks like real stone but is super easy to wipe clean after a BBQ. The chairs feel very sturdy and well-made.
The chairs are generously sized and the rocking feature is super smooth. The table has a nice weight to it. So happy with this purchase.
Love the color and how large it is! It covers my outdoor dining table perfectly. The lever is very easy to slide up and down.
This dining set completely transformed our deck. The swivel chairs are everyone's favorite, very comfortable with thick cushions.
Packaging was excellent and everything arrived in perfect condition. Assembly took some time but the instructions were clear. The rust-resistant finish gives me peace of mind.
Absolutely love the color combination. The cushions are thick, high-density foam that doesn't flatten out. It's heavy enough that the wind won't blow it around.
The chairs are generously sized and the rocking feature is super smooth. The table has a nice weight to it. So happy with this purchase.
Exactly what we were looking for! Withstands breezy days well, though we always close it during heavy winds.
The chairs are generously sized and the rocking feature is super smooth. The table has a nice weight to it. So happy with this purchase.
The tabletop is amazing��it looks like real stone but is super easy to wipe clean after a BBQ. The chairs feel very sturdy and well-made.
The tabletop is amazing��it looks like real stone but is super easy to wipe clean after a BBQ. The chairs feel very sturdy and well-made.